We do have an approval policy, as we want you to be happy with your purchase. We ask that you let us know within 3 days of receiving the instrument, if you are not pleased with it. We will issue you a Return Authorization number to put on the shipping label. You have to pay the shipping costs to return it to us. If it is for an exchange, that is all. If it is returned for a refund, we charge a 3% restock fee, which amounts to very little. This is due to the time spent and the paperwork involved. Again, we really want you to be happy with your instrument. We try our best to make certain it is the right instrument for you by listening to you and by answering any questions you may have. We also go to great efforts to assure that it is adjusted properly so that we will both be happy when you receive it. We have a special way of protecting and packing the instrument for shipping, and for this reason, the strings may be loosened slightly. When you receive your instrument, you will simply need to tune it, play it, and enjoy it!
Janet Davis Acoustic Music, Bella Vista, AR 72714. All Rights Reserved. International Copyright Secured. No part of this website may be reproduced in whole or in part, or stored in a retrieval system, without written permission of the owner.
Janet Davis Acoustic Music Copyright © 1996 -